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CEO Update: A Message from George Yammouni

25 July

Headland Admin

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July 2022

Colleagues,

Happy New (Financial) year.

Since I wrote to you last a lot has happened. Let’s start with PMI’s.

Australian PMI

For the month of June, the Australian PMI rose by over 1.5 points, indicating manufacturing is recovering from its contractive state seen over the last four months. The PMI rose from a four-months low at 52.5 in May to 54 in June. A positive sign given we have a new government post May and world events have not escalated further across Europe as first feared.

BusinessNZ Performance of Manufacturing

On the other hand, the BusinessNZ PMI contracted. This was the first contraction seen since August 2021 the biggest contraction was seen in production, dropping to 47.8 from 52.6 in May, followed by new orders, (47.8 vs 52.3). Growth in employment , 51.2 vs 52.8 slowed as well as deliveries (51.7 vs 55.1).

A strong financial position

We were fortunate and very grateful for what was a strong financial year. Nonetheless, it was a year which presented new and complex challenges. I’m very pleased with the resilience of the team and the determination to find new ways to support our clients. Especially with lead times and shipping, as well as the global semiconductor shortages effecting many industries.

People news

On people matters .. Recently we welcomed Jacques Strauss, an exceptional talent with 20 years’ experience in the Machine Tool Industry and extensive TRUMPF knowledge, into the role of  Service Manager for NSW.  Nigel Kelly  is promoted to the leadership role of Advanced Manufacturing at Headland.

At Headland we provide constructive feedback in our 1-1’s with our staff through the course of the year. However it is in July-Aug, that we pause to more formally acknowledge and thank all of our staff through a structured performance review program. It’s the time of the year when we benchmark our salaries against the industry to ensure we are attracting and retaining the best talent. And it’s the time of the year, when we reward our people and the behaviours which reflect our values and commitment to our clients. All of those are underway making July an especially busy time for us.

Austech

Austech in Sydney, the first since the pandemic, was a terrific success. It was great to see many of you at the event and we are determined to make next year’s event even bigger and better than ever before with lots of new ideas on how we can show case even more of the best technologies from around the world.

Also  at Austech, we formally launched the new Headland Brand, and the new name “Headland Technology”. As you may know, we have expanded our software team to 8 people, we have expanded our Portfolio with greater i4.0/smart factory capability and we are very excited to have the name of our company better reflect these advances in TECHNOLOGY. It’s the future but it’s actually here now !

On the service front

In closing, I’d like to extend a thank you to all of you who have been generous with feedback about our service turnaround time. We know this is a journey of continuous improvement and we’re committed reach for the highest levels of client satisfaction in our industry. Since the ongoing investment and expansion of the service department, we are seeing significantly improved availability of service technicians, and yet we are also contending with many exciting installations. The highest number in a single year (by greater than 40%), than ever before in the history of our company.

Thank you once again for your support of Headland and your patience throughout the last financial year. We look forward to serving you, supporting you and enabling your ongoing success through FY 23 and well beyond.