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Terms of Use

Headland is committed to protecting the personal information of our stakeholders. 
This disclosure is provided to make you aware of how Headland collects, uses and manages information whilst visiting this site. Headland makes external websites available to you from web links. These websites are not subject to Headland’s Terms of Use.

You should review the privacy policy of each individual website you access via web links from this website, and assess whether the policy of each website is satisfactory to you before you use the other websites.

Disclaimer

While every effort has been made to ensure the accuracy and appropriateness of the information on this site, neither Headland nor any of its officers, employees, suppliers or agents accept any responsibility or liability for any loss occasioned by a person relying on the information or statements contained on it.

Information Collection and Use

Different personal information is collected for different reasons. The personal information Headland collects is in most cases supplied directly by you when you give us your details, make an inquiry, place an order, make a service request, or provide feedback to us.

The primary purpose for collecting, holding and using the personal information gathered is for:

  • The collection of statistical information
  • Establishment and maintenance of records for our clients, suppliers of goods and services, and others with whom we conduct business
  • Promotion of Headland products and services
  • Delivery of products or services to you
  • Better understand user requirements and preferences
  • Improve our service

Provide offers that are of greater interest or benefit to users Headland collects information using numerous methods including, but not limited to:

  • When you provide information to Headland
  • When you order goods or services from Headland
  • When you request information regarding Headland goods or services
  • When you visit an exhibition where Headland is exhibiting

Security

Personal information is principally held in electronic databases maintained within Headland’s information technology network. Headland employs a range of security processes to protect the confidentiality and security of personal information held.

Headland takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure. As far as permissible under law, Headland accepts no responsibility for the unauthorised access of personal information held by Headland.

Disclosure of Personal Information

If we consider it necessary for our business purposes or are legally required to do so, we may disclose personal information to other organisations and persons including our insurers, lawyers, accountants, contractors, consultants, suppliers and government agencies.

To ensure the integrity and safety of personal information, Headland will normally only disclose personal information it holds to the individual concerned or to someone having proper authorisation or authority to request such information, or to fulfil legal or regulatory requirements. Headland may also disclose personal information to its advisers and other parties in connection with the present and future conduct of its business. If deemed necessary from time to time, a fee may be charged for the provision of personal information.

Access of Information

We aim to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. We encourage you to contact us to update any of your details or to correct inaccuracies which may have been inadvertently recorded by us.

There are exceptional circumstances where access to your personal information may be refused. We would advise you of such circumstances if they arise.

If you would like access to your personal information, please submit your request in writing to the Marketing and Database Manager (see contact details below) outlining the documents or information you require.

Direct Marketing

If you do not wish to be contacted by Headland (about industry, product or service information, special offers or other promotional events), please submit your request via email or through the unsubscription link that is displayed on the top of every email communication that is sent out.

Contact Information

If you would like more information about the way we manage personal information which we hold about you, or are concerned that we may have breached your privacy and wish to make a complaint, please contact us by email, fax or mail at the following addresses.

Email: info@headland.com.au
Fax: (03) 9244 3500 (Melbourne Head Office)
Mail: PO Box 136 Burwood Victoria 3125